Big Dog TV & Internet Feedback and Reviews

Big Dog TV & Internet is the top retailer for DirecTV and DISH in the Cedar Rapids area. We strive to provide great customer service. In order to do this effectively we encourage customer feedback, and we’d appreciate hearing from you. Click below to get started..


We love getting a good thumbs up as much as the next guy. If you have something positive to say, let us and the rest of the world know.

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Average rating:  
 10 reviews
by Madison Miller on Big Dog TV & Internet

Awesome customer service!! Jeff helped me set up my internet service for my soon to be apartment. He was very polite and answered all my questions. If he was unsure of something he was quick to get it answered! Keep up the great work!

by Roger knapp on Big Dog TV & Internet

Jeff did a outstanding job with information as well as answering all my questions.

John from the Waterloo office periodically provides service for the Cedar Rapids customers. I found John to be extremely professional , in as much as he agreed to look at my Hub situation for the possible installation of dish sevives. He was the only place that would do that. He realized it was important and it made for a sale. He gave me lots of ideas about how to maximize the effectiveness of satellite television. He is an inspiration to what customer service is all about. It's hard to find individuals that will provide above and beyond routine service. John is not routine he is superb

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Cedar Rapids Contact Information:


Address 5466 Blairs Forest Way NE Cedar Rapids, IA 52402

Phone(319) 395-0800

Email support@bigdogsatellite.com


Store Hours:


Monday – Friday 9:00 am – 6:00 pm

Saturday 10:00 am – 4:00 pm

Sunday Closed

Big Dog TV & Internet
Reviewed from Google

4.5 out of 5 stars

Samantha Herrera
Samantha Herrera

5 out of 5 stars

posted 1 month ago

Jeff was super super friendly and nice. He met all my needs and wants and went above and beyond to make me feel like I was taken care of. He also joked around with me on the phone which you don't hear too often anymore. Thank you Big Dog Satellite and especially Jeff and Ryan for caring about your customers and making us feel like your friends. Highly recommend.

Cecilia Lahr
Cecilia Lahr

5 out of 5 stars

posted 1 month ago

I went to Big Dog because I wanted to talk in person instead of over the phone with someone. I also wanted to deal with a local business. Jeff and his co-worker were very knowledgeable & made the process very easy to understand. I had questions that they took the time to answer without rushing me through & hurrying me out the door. I was able to set up new service during my lunch hour & be back to work all in about 20 minutes!

Rick Klein
Rick Klein

5 out of 5 stars

posted 1 week ago

My experience with Jeff Nelson at Big Dog Satellite was very good. He is high energy and fun to work with. He took the time to show me everything that was important to me so I could make an informed decision