Big Dog TV & Internet Feedback and Reviews

Big Dog TV & Internet is the top retailer for DirecTV and DISH in the Cedar Rapids area. We strive to provide great customer service. In order to do this effectively we encourage customer feedback, and we’d appreciate hearing from you. Click below to get started..


We love getting a good thumbs up as much as the next guy. If you have something positive to say, let us and the rest of the world know.

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Average rating:  
 16 reviews
by Jason J on Big Dog TV & Internet

I

by Rick crone on Big Dog TV & Internet

Everything was handled very well

by Dale flugge on Big Dog TV & Internet

Have always had great customer service with big dog. Salesmen always great to deal with and professional installation.

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Cedar Rapids Contact Information:


Address 797 Blairs Ferry Way NE Cedar Rapids, IA 52402

Phone(319) 395-0800

Email support@bigdogsatellite.com


Store Hours:


Monday – Friday 9:00 am – 6:00 pm

Saturday 10:00 am – 4:00 pm

Sunday Closed

Laura Land
Laura Land

5 out of 5 stars

posted 1 week ago

They have went above and beyond to get my problems fix and make sure we were happy with our service. They were never annoyed when I called and always reassuring. I have never been treated so well by a company when we live in a time where no one wants to take responsibility for customer service and retention

Karrie Lundak
Karrie Lundak

5 out of 5 stars

posted 6 months ago

I called Big Dog January 22, 2018 because my satellite was out. They were able to come out the same day even though I live in Waterloo and their office is in Cedar Rapids. I was very happy with the service.

My technicians name was Jordan and he provided exceptional service. He was able to troubleshoot the problem quickly, and had the problem resolved in a short time. I appreciate your service. Thank you for making my experience a good one!