Big Dog TV & Internet Feedback and Reviews
Big Dog TV & Internet is the top retailer for DirecTV and DISH in the Cedar Rapids area. We strive to provide great customer service. In order to do this effectively we encourage customer feedback, and we’d appreciate hearing from you. Click below to get started..
We love getting a good thumbs up as much as the next guy. If you have something positive to say, let us and the rest of the world know.
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Failed to set up connection to my home on the date it was scheduled. Spent 1 1/2.hours on phone with Century Link customer service to get a new set up date. Transferred 3 times, each time having to give my information . Date in system indicating appointment was set up in year 2020. Big Dog told me they had no responsibility after the account was sold. I am again on the line with Century Link attempting to get the matter resolved..
Cedar Rapids Contact Information:
Address 797 Blairs Ferry Way NE Cedar Rapids, IA 52402
Monday – Friday 9:00 am – 6:00 pm
Saturday 10:00 am – 4:00 pm
They have went above and beyond to get my problems fix and make sure we were happy with our service. They were never annoyed when I called and always reassuring. I have never been treated so well by a company when we live in a time where no one wants to take responsibility for customer service and retention