Big Dog TV & Internet Feedback and Reviews

Big Dog TV & Internet is the top retailer for DirecTV and DISH in the Cedar Rapids area. We strive to provide great customer service. In order to do this effectively we encourage customer feedback, and we’d appreciate hearing from you. Click below to get started..


We love getting a good thumbs up as much as the next guy. If you have something positive to say, let us and the rest of the world know.

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Average rating:  
 16 reviews
by Jason J on Big Dog TV & Internet

I

by Rick crone on Big Dog TV & Internet

Everything was handled very well

by Dale flugge on Big Dog TV & Internet

Have always had great customer service with big dog. Salesmen always great to deal with and professional installation.

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Cedar Rapids Contact Information:


Address 797 Blairs Ferry Way NE Cedar Rapids, IA 52402

Phone(319) 395-0800

Email support@bigdogsatellite.com


Store Hours:


Monday – Friday 9:00 am – 6:00 pm

Saturday 10:00 am – 4:00 pm

Sunday Closed

Karrie Lundak
Karrie Lundak

5 out of 5 stars

posted 2 months ago

I called Big Dog January 22, 2018 because my satellite was out. They were able to come out the same day even though I live in Waterloo and their office is in Cedar Rapids. I was very happy with the service.

My technicians name was Jordan and he provided exceptional service. He was able to troubleshoot the problem quickly, and had the problem resolved in a short time. I appreciate your service. Thank you for making my experience a good one!

Shelley Sullens
Shelley Sullens

5 out of 5 stars

posted 2 months ago

Big Dog is fabulous! When others told us we couldn't even have satellite TV because of our location, Big Dog made it happen. Whenever any kind of an issue comes up, they are always able to address and fix the problem. Added to that, they do it in a timely fashion! We run a bed and breakfast and Big Dog has seen to it that our guests have never had to go without the amenity of satellite TV. They have never let us down, we recommend their service without reservation. They're the best!

Kim
Kim

5 out of 5 stars

posted 4 months ago

We had a great experience at Big Dog! We moved to this area a few months ago and needed some help reviewing our services and lowering our bill. Janice and her coworker did both. We are saving 30-40 dollars a month. Most importantly, we do not have to call the 800 number for Dish anymore. We call them for our needs and talk to a live person, not automation.
Thank you Big Dog! Kim and Mike