Big Dog TV & Internet Feedback and Reviews

As the leading DirecTV and DISH retailer in the Idaho Falls area, Big Dog TV & Internet strives to provide excellent customer service. As part of this effort we encourage customer reviews. We’d love to hear from you.


We love getting a good thumbs up as much as the next guy. If you have something positive to say, let us and the rest of the world know.

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Average rating:  
 14 reviews
by Brittany on Big Dog TV & Internet

Very kind and friendly staff! Will recommend to friends and family!

Couldn't be happier with the service. From Mike at the front desk to the installer who came twice to set us up plus the internet service, everything went smoothly. Was impressed by the way Mike anticipated the kind of service and programming we were looking for. This was before we had articulated our wants to him.

by Rachel Bryant on Big Dog TV & Internet

I recently ordered Dish Network and had the pleasure of working with Mike Reintjes. He was incredibly knowledgeable and made the purchase process seamless. This was one of the most outstanding customer experiences that I have received in a very long time. He is an invaluable part of your team and has made me a Big Dog customer for life.

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Idaho Falls Contact Information:


Address 2565 E 17th Street, STE 3, Ammon, ID 83406

Phone(208) 552-1333

Email support@bigdogsatellite.com


Store Hours:


Monday – Friday 9:00 am – 6:00 pm

Saturday 10:00 am – 4:00 pm

Sunday Closed

Jenny Faith
Jenny Faith

5 out of 5 stars

posted 1 week ago

Mike Reintjes at Big Dog TV & Internet was a huge help. I was not sure who I should secure to be my internet provider. Mike did the research for me and found the best provider for my needs at my new home. Mike has a passion for and understanding in the latest and greatest technology. He is not your typical salesman as he wasn't interested in just making a sale. He wanted to make sure I was matched up with and understood the service I eventually selected. I've been happy with my service and he's always happy to take my calls and assist in answering any account related questions. I recommend.

scott jones
scott jones

5 out of 5 stars

posted 6 days ago

Came from Cableone and saved a bunch of money on my TV service by switching to Dish. The installer was very professional and the service is SO much better. It's also nice that I was able to talk to someone locally instead of having to speak to someone that I could barely understand. Will go with Big Dog from now on!

Margi Owens
Margi Owens

5 out of 5 stars

posted 1 week ago

The sales representative was knowledgeable and easy to talk to. The tech was efficient and took great care to place the equipment in the right spot in our cinder block house. He also cleaned up after he was finished with the install. Thank you to all.