Big Dog TV & Internet Feedback and Reviews
Big Dog TV & Internet is Pocatello’s best DISH and DirecTV provider. As such, we pride ourselves in customer service. To do this we rely heavily on customer feedback and. If you are a customer of Big Dog we’d love to hear from you. Click below to get started..
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Very professional, efficient and pleasant to work with.
They are always friendly, helpful, and quick with recommendations on how to optimize your service and save money on your programming packages. They also do a great job of directing you to additional savings and promotions.
Pocatello Contact Information:
Address 1310 Yellowstone Ave Pocatello, ID 83201
Monday – Friday 9:00 am – 6:00 pm
Saturday 10:00 am – 4:00 pm
Their Internet service is a little more expensive than we would like to pay, but it is quite comparable with other competitors around the area. Despite the cost issue, their customer service far exceeds that of other local competitors. The sales rep prevented their Internet provider from charging us extra fees that the company had supposedly done away with. Had he not been on the phone with us, and stood up for us, we probably would not have realized that those fees were not associated with the contract that we were applying for. Highly recommend Big Dog!
Very friendly. Very courteous and very informative. He was able to answer all my questions. I felt comfortable having him in my home. Overall a good experience